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For more than
20
years, CompUSA.com has developed
relationships with our customers based on respect and
integrity. We're aware of the trust and confidence you
demonstrate when you visit our website and provide us
with information. The Privacy Notice below is posted
to demonstrate our leadership in online security and
customer service practices. We treat your personal information
with the same honesty and sensitivity that we have displayed
throughout our company's history.
We strive to maximize the security of your online shopping
experience. Your personal information, especially sensitive
information like your credit card number, are always
stored on our secure off-line network. Once you type
your information, it is encrypted and automatically
sent directly to our order processing system, which
is on a server separate from the Internet. We employ
the latest encryption technology, firewalls, intrusion
detection software and anti-virus software in all areas
of the site which processes and store your personal
information or account information. These include online
ordering, order status, catalog request and sweepstakes
forms. We are dedicated to constantly assessing and
implementing technology innovations to protect your
personal information from unauthorized use.
We will never share your email address , phone number
or credit card information with any unrelated 3rd party
except as necessary to fulfill transactions that you
initiate.
If you have any questions or concerns about our Privacy
Notice, please call us toll-free at 800-CompUSA ( 800-266-7872 )
or e-mail us at
privacy@compusa.com
or send a letter to: CompUSA Privacy Officer, 7795 West
Flagler Street Suite #35; Miami, FL 33144
Children
CompUSA.com is a general audience
site and does not knowingly collect personal identifiable
information from children under the age of 13 without
verifiable parental consent. If you are under the age
of 13, please do not provide personally identifiable
information of any kind whatsoever. CompUSA.com
does not sell products to persons under the age of 18.
If you are under the age of 18, you are required seek
the consent of your parent or guardian to purchase products
from this site.
Personal Information Collected By CompUSA.com:
CompUSA.com uses information that
we collect from our visitors to personalize and improve
your visit at CompUSA.com. We gather
the following types of information:
Information you give us: CompUSA.com
collects any information which you enter on our Web
site. This information is normally provided when you
search, buy, participate in a contest, sweepstakes or
on-line survey, or when you communicate with any of
our departments such as customer service, sales or technical
services through our Web site, telephone, mail or fax.
You also provide information when you establish an account
with us. Examples of the type of information you may
supply us with include your name, address, telephone
number, credit card information, e-mail addresses, and
information such as the last four of your Social Security
number for fraud prevention. In some instances, we ask
you for other people’s names and email addresses
for the sole purpose of fulfilling your specific request
to email certain specific information as part of our
“email a friend” feature.
Automatic Information collected by us: We (or
agents on our behalf) collect anonymous information
from visits to our sites through the use of “Web
Beacons.” Web Beacons are simply web page elements
which may employ cookie technology that enable us to
record anonymous data about visits to or transactions
made on our web site. This anonymous information is
sometimes known as “clickstream data.” We
may use this data to analyze trends and statistics to
improve your online experience, or customer service.
No personal data is collected through the use of Web
Beacons on our sites. Through the use of cookies, we
may also collect and analyze the IP address used to
connect your computer to the Internet; computer and
connection information such as your browser type and
version; operating system and platform; purchase history;
confirmation when you open e-mail that we send you;
and the URLs which lead you to and around our Web site
including the date and time. You can generally set your browser to reject cookies or to notify you when you are sent a cookie. There is also software available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.
Third parties who are contracted with us who may use cookies and collect information on our behalf are prohibited by our contract with them from sharing that information with anyone other than us or our Service Providers. However, we respect your right to choose whether to be included in such services. If you would like to opt out of these services, please click here.
Orders: If you place an order we use a secure
order form which requires you to provide contact, billing,
and payment information. This information is transmitted
to your credit card company to authorize your purchase.
All information obtained from you in the course of transacting orders
is used for the purpose of fulfilling your order in
a timely manner and for communicating the status of
your order with you. Additionally, upon placing an order,
you will begin receiving both the CompUSA.com
catalog and the CompUSA.com email
newsletter unless you opt-out of either or both by clicking
here or calling us at 800-CompUSA ( 800-266-7872 ).
Email Newsletter Subscription: If you request
an email newsletter subscription, we will send you an
email confirming your request. This confirmation process
allows you to unsubscribe if you changed your mind and
decided not to join the list. Furthermore, the confirmation
email will alert you if someone else had entered your
email address into our email newsletter. In order to
make our emails more relevant and useful to you, our
servers may receive a confirmation when you open email
from CompUSA.com.
Sweepstakes Entrants: If you enter a CompUSA.com
sponsored sweepstakes, we employ a double opt-in subscription
program. Upon registration, you will receive a confirmation
email to the email address you gave us with a link contained
within it or instructions for completing the subscription
process. You will not be entered until you click through
the link in the email we sent you or otherwise follow
the instructions contained therein. In order to make
our emails more relevant and useful to you, our servers
may receive a confirmation when you open email from
CompUSA.com.
Sharing of Information with third-parties:
Independent Contractors: We may employ other
companies or individuals to provide certain services
to us such as analyzing customer lists and data, providing
marketing assistance, or consulting services. These
third parties will have access to only the information
needed to perform these limited functions and are required
to provide your personal information with at least the
same level of protection and security as CompUSA.com.
Such third parties are prohibited from using your personal
information for any other purpose.
In no event will the data being used by any unrelated
third party include your email address.
Orders: We will never share any telephone number(s),
e-mail addresses, or credit card information which you
have given us with any marketing partner(s) or any unrelated
3rd party.
We may, however, share your name and postal mailing
address with a few carefully selected marketing partners.
You may opt-out of sharing this information at any time
by calling our customer service department at 800-CompUSA ( 800-266-7872 )
or email privacy@compusa.com.
Aggregate information: We provide aggregate
information to some of our business partners. This information
does not identify you individually in any way.
Credit card companies and shippers: When you
buy something from us we send your credit card information,
name, billing address and the amount of your purchase
to your credit card company to verify and authorize
the purchase. Your name, telephone number and shipping
information must be provided to third party shippers
such as UPS, Federal Express and the
United States Postal Service
to deliver your purchase. There also may be instances
in which we drop-ship orders directly to you from one
of our manufacturers or suppliers. These drop-shippers
are only given your name, postal address, and telephone
number for the sole purpose of fulfilling your order.
Third Party Transaction-Level Data: If you visit
our site from a third-party site the third-party site
may be able to access select information from your individual
transaction information. In order to track and credit
your transaction the third-party site may give you a
unique code, cookie or graphic which will uniquely identify
you. This will only happen if you link directly from
a third party site to our Web site. Any transactions
made at our Web site while such a code is active will
be reported back to the third party site. We will only
report non-personal information to these sites such
as the date of the transaction, the product(s) purchased
and the amount spent. We will not report any information
to these third party sites that will allow them to personally
identify you and will never share your email address
with any 3rd party. The presence of a 3rd party navigation
bar atop our site is an indication that the third party
site may be able to see your activity on our site
Link to Third Party Site: Our Web site contains
certain links to third party sites, such as our vendors.
CompUSA.com is not responsible or
liable for the privacy practices or content found on
these sites. We recommend that you check the Privacy
Notice of each site you visit.
Catalog Requests: When you request a catalog
from CompUSA.com we share your name
and postal address with a 3rd party fulfillment company
for the sole purpose of sending you the requested catalog.
This 3rd party does not store the information nor does
it use this information for anything other than its
intended purpose.
Information about Third Parties:
CompUSA.com maintains relationships
with other websites that operate as its affiliates,
however, CompUSA.com has no control
over their activities. CompUSA.com
will immediately cease doing business with any affiliate
that abuses the terms of the affiliate agreement. This
includes, but is not limited to: spam, trademark infringement,
predatory means of attracting visitors, or unlawful
activities. To report abuse by an affiliate, please
contact our Affiliate Manager at 305-415-2313 or email
affiliates@CompUSA.com
Law Enforcement and Protection of Users:
To the extent permitted by law, we will disclose personally
identifiable information to government authorities or
third parties pursuant to a legal request, subpoena
or other legal process. We may also use or disclose
you information as permitted by law to perform charge
verifications, report or collect debts owed, fight fraud
or protect the rights or property of CompUSA.com,
our customers, our website or its users.
Business Transfer:
CompUSA.com has been in business
for over
years and is a wholly owned subsidiary of Systemax,
Inc., a Fortune 1000 Company (NYSE symbol SYX), and
our intent is to continue operating for many years to
come. However, in the unlikely event that CompUSA.com
is sold, has its assets acquired or transferred, whether
voluntarily or involuntarily, or merges or becomes affiliated
with any other division, individual or entity, any customer
information owned or under the control of CompUSA.com
may be one of the transferred assets.
Choice/Opt-Out:
Our Web site gives you the opportunity to opt-out of
receiving marketing communications from us. If you no
longer wish to receive communications from us you may
opt-out by calling 800-CompUSA ( 800-266-7872 )
or or email privacy@CompUSA.com.
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